I ordered last October and the update of my order was just completed last sunday (8-Jan). Since I ordered multiple items and for my catalyst, it took a while as mentioned in email response. Others ordered way way back like August, July and it took them a while to receive it.
Just try to follow-up on your order i guess it might take a while before it will be delivered. The site says 2-3 weeks. If you order 1 item, that might be expedited. But If you ordered multiple Pros, that might take a while (Hope I'm wrong).