Yes, I know it's only the first day in November, but hey, I'm like a kid anticipating Christmas morning
I have an order in for a pro and a conical jacket and was curious if we're looking at early, mid or late this month.
We'll start shipping mid month. We have a large backlog of orders for Pro units that started in February so it may take us some time to get everything out the door. Once we start shipping, we won't stop until everyone's order is out. There may be a few slowdowns with the Thanksgiving holiday, but I don't think it will be that bad.
Hi Aaron, I am just trying to get a better idea of timing. Have orders started shipping yet? I've noticed a few units popping up on Amazon and elsewhere online available for sale. Really looking forward to my first in-house lager. Thanks!
We just published an update on our kickstarter page:
The units you're seeing on Amazon are from stock that we had in the summer or earlier.
Because I'm a stalker, I found this update and decided to post it here: https://www.kickstarter.com/projects/433436998/immersion-pro-complete-homebrew-fermentation-syste/posts/1750336.
Well, we're well into December and I need me some temperature control! Do you have an update on shipping dates? Thanks!
I'm somewhat disappointed because a month ago I ordered the Brewjacket (shipping November, I only need coldness, I live in Florida) and have heard nothing re ship status. My inquiry last week earned an auto-reply but nothing else. I'd expect at least a reply by now. Might need to just tell Paypal to cancel. Hello, are there people behind this?
That is strange (and a little concerning).
Aaron is usually pretty good at replying and getting back to queries. That being said - I emailed him a few weeks back now (twice) to modify an order - and no response.
@Brewjacket TEAM - Is everything OK?
I'm real sorry for the slow response this past week. Everything is okay, we're just slammed getting everything finished. We expect to have all orders our the door in the next 5 to 7 days. We're up to our eyeballs in shipping boxes and we're a small team so we've been pretty overwhelmed. I'm taking the day today to go through all our emails and make a few posts to let everyone know we're getting their stuff out the door.
And by all orders, I don't mean a subset, I do mean all orders. Thanks for your patience!
Thanks! And thanks for the reply to my email. Can't wait to make a pilsner!
That's great news!
Thanks Aaron - and happy holidays to the team!
Thanks for the update! I really looking forward to using this on my next batch.
Thank you for the update. Merry Christmas!
Anyone got an email that their item(s) are shipped or being shipped? I haven't got one though they said that they will be shipping it early this week or might i say from the day Aaron responded (5 to 7 days).
Mine shipped today (in FedEx hands). I got a notice that a note was added to my order which was the tracking number. If it helps I will say I ordered in late September
I placed my order last week, and on the site it said orders would arrive by Christmas. It seems like people who ordered quite a long time ago are still awaiting shipment. Is it safe to assume recent orders won't be shipping any time soon? I sent an email inquiry yesterday morning but haven't received a response. Thanks!
Ordered in October and received an email Monday, 12/19, that there was a FedEx tracking number. Looking up the info all it said was "Label Created" and expected delivery is Thursday 12/22. I've been tracking the progress and it has not changed ... still only the original message.
Hoping that the tracking system is swamped due to the Holidays and I'll find an 18# box on the doorstep after work.
Jeff, does your FedEx tracking show any movement of your package? I just contacted FedEx and they say they have not received the shipment yet even with the "Label Created" appearing on 12/19 in the am. I know FedEx CS can be a bit lacking some times, but I'm curious if others have received or are seeing any action on there shipment.
I have a tracking number issued Monday. Still says "Label created" today. Definitely weird.